Privacy Policy

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Clear, straightforward information for property owners and businesses looking at renewable power in the UK.

Introduction

This Privacy Policy explains how Renewable Energy UK Guidance collects, uses and protects personal information when you use this website.

We are an information-only website. We do not sell products, provide services directly, or request unnecessary personal details. Where any personal data is processed, we aim to do so lawfully, fairly and transparently in line with UK data protection law.

This policy should be read alongside guidance from the Information Commissioner’s Office (ICO), which oversees data protection in the UK.

What information we collect

Most visitors can use this website without providing personal information.

However, certain limited data may be collected automatically when you visit the site, including:

This information is typically collected through standard server logs or basic analytics tools and is used to understand how the website is used and how it can be improved.

If you choose to contact us, any information you provide (such as your name or email address) will be used only to respond to your enquiry.

How we use your information

Any data collected is used for one or more of the following purposes:

We do not sell personal data, and we do not use your information for marketing purposes.

Cookies

This website may use cookies to support basic functionality and to understand how visitors use the site.

Cookies are small text files stored on your device. Some are essential for the site to work properly, while others help us understand usage patterns.

You can control or disable cookies through your browser settings. Guidance is available from organisations such as AboutCookies.org and the ICO.

Data sharing

We do not share personal data with third parties except where necessary to operate the website, such as through hosting providers or basic analytics services.

Any third parties used are expected to handle data securely and in accordance with UK data protection requirements.

We do not knowingly transfer personal data outside the UK unless appropriate safeguards are in place.

Data security and retention

We take reasonable steps to protect information against unauthorised access, loss or misuse. However, no website can guarantee complete security.

Personal data is only kept for as long as necessary. For example, enquiries are retained only for as long as needed to respond and maintain basic records.

Your rights

Under UK data protection law, you have rights in relation to your personal data. These include the right to:

Further information about your rights is available from the ICO.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or how the website operates.

The latest version will always be published on this page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, you can contact us through the website.

If you are not satisfied with how your data has been handled, you have the right to complain to the Information Commissioner’s Office.